![]() If you did it right, they should offer you a discount of $5-$20 on your account for the next twelve months.Īsk for a supervisor or call again another day to get a call center with more lenient customer discount policies if that didn’t work.Īctually, the Filipino call centers are the most generous.įor the best discounts, call the AT&T loyalty department.Īnother effective strategy is threatening to cancel. One thing that we found works is saying that you’re upset with the taxes and fees that AT&T has included to raise prices for their customers. They’ll be more inclined to help you if you can help them hit their numbers for the day. It’s better to call in the morning because ATT customer support reps have cancellation save scorecards to hit to not get a coaching from their supervisors. ![]() Say that you’re thinking of getting a new plan but you want to stay with AT&T if you can get a better deal. Here’s the exact script to use to negotiate your ATT bills and get discounts that aren’t available online or in store. The typical customer saves $10 a month with better insurance although we’ve seen cases where it’s gotten up to $50 a month savings. You can even get a refund on the insurance that you’ve paid in the past. Many times you could have insurance from a cell phone you bought years ago and are overpaying based on the current replacement value of the phone. Cell Phone Insurance SavingsĪnother great opportunity to save money on ATT is to see if you’re paying for cell phone insurance. Right now you can save $10 per line if you enroll in auto pay and paperless billing. If you don’t know how much you or the other people on your plan have been using, you can ask the representative and they’ll provide you with hotspot usage over the last 3 months.Įnrolling in auto pay and paperless billing is also another useful money savings tactic. You can save a significant amount of money by downgrading your hotspot to one that has 15 gigs of data a month before being throttled. For most clients, we’ve found that the reason why their ATT bill is so high is that they’re overpaying for hotspots.Īn unlimited hotspot can add $15 to your account per line every month.
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